Shipping to Canada

Questions about shipping?

Not comfortable placing your order due to shipping concerns?

Please contact us by email or phone. We are here to help you.

Madisound does not charge packaging and handling fees. We charge only what we pay in shipping costs, regardless of whether we are shipping within the U.S. or to an international address.

Orders to Canada

When placing an order with the shopping cart we will provide you estimated shipping costs from the above carriers. This is not your actual shipping cost.

We will charge you the actual shipping cost when your order is processed for shipment. This is determined by the final packaged weight and dimensions of your order.

If the actual shipping cost is significantly more expensive than the estimate, we will contact you before shipping.

Once your order is placed, we make every effort to ship on the same day. Typical cut-off time for same day shipping is 2pm CST.

On occasion, we will not have stock on items that appear in-stock online. We will contact you by email to go over your options prior to shipping any part of that order.

USPS to Canada

Express, Priority, and First Class

Usually the most cost effective and hassle free way to ship from Madisound to Canada.

We recommend USPS Priority Mail International (formerly Airmail) or USPS Express Mail International (formerly EMS Mail) for most single package orders.

USPS First Class Mail International (formerly Surface Mail) is only used for books and very small orders

Not a good choice for multiple package shipments, each package is treated as a separate shipment. The price adds up quickly.

Typically attracts less import costs, as your package will be transferred to the Canada Post once it crosses the border.

Priority Mail Flat Rate Services

Issue: This shipping method does not appear as an option during check out

Reason: It is not possible for the shopping cart to determine whether or not your order is suitable for Flat Rate services

Solution:

Select USPS Priority Mail as your shipping option when placing your order

Leave a message for us in the “comments” section of your order if you feel that your order will qualify for a Flat Rate service.

Example of message: “Please ship my order by USPS Priority Mail Flat Rate Box”

Action: We will ship your order by the appropriate Flat Rate service if possible, and charge you for that service.  If not possible to ship by Flat Rate, your order will ship by regular USPS Priority Mail and you will be charged for that service

FedEx to Canada

Economy and Priority

A very reliable and fast shipping method with excellent tracking information.

Good choice for multiple packages or high-value shipments.

Costs about as much as USPS Priority Mail International to ship and is cheaper when shipping multiple or heavy packages.

Brokerage included as long as FedEx is your broker.

A separate disbursement fee is charged: FedEx charges about 2.5% of the duties and taxes on the shipment, or about a $10.00 minimum.

If FedEx is not your broker, your shipment will be charged the brokerage and disbursement fees of your existing broker

If you are making an individual personal purchase, and do not already have a broker on file, you will be contacted with the steps needed for a temporary Power of Attorney once your package arrives to Canadian customs. You may also choose to setup FedEx as your broker by calling the number below.

If you are commercial customer in Canada and would like to set up FedEx as your broker:

Fill out a FedEx Power of Attorney form so that FedEx become your "broker" to clear your package through Canadian customs.

Because Canada keeps a database of customers and their brokers, if you have selected another broker to clear your packages in a previous shipment, then that information remains in the database and FedEx will have that broker clear the freight for you. Your existing broker will then charge you their brokerage and disbursement fees.

If you have FedEx set up as your broker, then FedEx charges about 2.5% of the duties and taxes on your shipment, or about a $10.00 minimum.

To set FedEx up as your broker, call FedEx Canada at (800) 563-1120. Select option 2. Shannon Howard or another FedEx representative can help you.

UPS to Canada

Ground

Best deal for multiple packages, but a separate brokerage fee and disbursement fee is charged.

Brokerage Fee Canadian Dollars:

0-20 $0.00
20-40 $6.90
40-100 $19.00
100-200 $28.30
200-350 $36.70
350-500 $41.20
500-750 $46.85
750-1000 $52.40
1000-1250  $58.05
1250-1600 $61.70
1600-5000 $65.00

Disbursement Fee Canadian Dollars: $4.50 minimum or 2.5%